Data Lakehouse
Technology
Singapore
PCSS, a leading System-Integrator in Singapore, has been a trusted partner to public sector organizations for over the decades.
By leveraging Cloudera’s innovative technologies, PCSS has implemented scalable data solutions that address the unique challenges faced by their clients in managing and analyzing vast amounts of complex data.
This partnership has enabled PCSS to remain at the forefront of innovation while delivering cutting-edge solutions to its customers, ultimately supporting Singapore’s public safety and security landscape.
Increasing data volumes and escalating costs drive the need for change
PCSS’s customers, primarily public sector organizations in Singapore, rely on robust data systems to support critical internal and external operations across multiple departments.
As digital operations expand, regulatory requirements intensify, and data sources diversify, these organizations grapple with an ever-increasing volume and complexity of data, placing unprecedented demands on existing systems.
Traditional storage solutions, which formed the backbone of these operations, had become prohibitively expensive to maintain, straining operational budgets. As data demands grow rapidly, organizations require scalable infrastructure capable of managing large-scale data while ensuring high performance and operational efficiency.
The new infrastructure was also needed to enable independent scaling of storage and computing resources. Without this capability, resource inefficiencies and performance bottlenecks would hinder the ability to meet growing demands.
Building a unified data foundation with Cloudera’s expertise
PCSS has worked closely with Cloudera for nearly a decade to address these challenges. By leveraging Cloudera’s scalable big data solutions, including advanced data lakes and resilient systems, PCSS has been able to stay ahead of technological advancements.
According to Wee Tee Lim, Regional VP for ASEAN, Cloudera, this partnership has been instrumental in helping PCSS adapt to the ever-evolving demands of the public sector.
“Public sector organizations depend on reliable, data-driven systems to make critical decisions and deliver vital services to the communities they serve,” Mr. Lim said. “With Cloudera, PCSS has built innovative, resilient solutions that not only address today’s challenges but empower its clients to navigate the future with confidence and deliver exceptional outcomes.”
This partnership has evolved significantly over time. PCSS transitioned from using Cloudera Data Science Workbench to Cloudera Artificial Intelligence, ensuring their capabilities aligned with business objectives.
By leveraging Cloudera’s personalized training programs, PCSS has also invested in developing a highly skilled workforce. These efforts have enhanced their teams’ expertise in data management and engineering, enabling the effective use of cutting-edge tools and best practices. As a result, PCSS delivers differentiated services, builds trust and provides value to its customers.
A key element of this collaboration involved deploying Cloudera’s Object Store powered by Apache Ozone, a cost-effective alternative to traditional Hadoop Distributed File System (HDFS) storage. The solution significantly reduced storage costs while optimizing resource utilization.
The teams also worked together to transition PCSS’s existing infrastructure to a data lakehouse architecture by consolidating structured, semi-structured, and unstructured data sources into a unified system that supported real-time ingestion and processing. The partnership with Cloudera Education enabled PCSS to integrate advanced analytics and machine learning capabilities, reducing latency and delivering high-performance insights that drive exceptional outcomes.
Cost savings, real-time insights and a path to innovation
The partnership between PCSS and Cloudera has delivered substantial benefits, transforming how PCSS supports its clients.
By implementing Cloudera’s Object Store, PCSS significantly reduced storage costs and optimized computing and storage utilization. The implementation saw benefits of reduced data center space requirements, lower power usage, and a minimized carbon footprint — aligning with both cost-saving and sustainability goals.
The adoption of the data lakehouse architecture revolutionized PCSS’s data management capabilities. The new system improved operational efficiency and enabled real-time processing, resulting in more accurate decision-making and enhanced customer insights. These advancements empowered PCSS to deliver better outcomes for its clients, including improved customer experiences and streamlined operations.
Additionally, the upgraded infrastructure supports the latest advancements in technology, such as machine learning through Cloudera Artificial Intelligence. This state-of-the-art system positions PCSS as a leader in data-driven innovation, helping public sector organizations meet their operational needs more effectively.
Building on these achievements, PCSS’s trained and skilled workforce ensures the organization is well-equipped to manage resources efficiently and adapt proactively to the ever-changing data-driven landscape.
