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Cloudera Enables Telecommunications Service Providers to Modernize their Data Architecture

Jeremiah Morrow Headshot
Blue structural lines

In February 2025, TM Forum, the leading global industry association focused on digital transformation in the telecommunications industry, hosted its Accelerate event in Lisbon, Portugal. This event brings together telecommunications service providers and technology partners to address challenges within the association’s three pillars: autonomous network operations, composable IT and ecosystems, and AI and data innovation.

Of note was discussion around the optimal modern data architecture for telecom companies. Data architecture impacts virtually every aspect of digital transformation, from embedding AI into network operations, to optimizing service delivery and reducing costs, to delivering innovative and differentiated customer experiences. Therefore, it’s critical for telecom companies to be strategic and intentional as they build a data architecture that will help them achieve their digital transformation initiatives. 

Key Components of a Modern Data Architecture

Modern data architectures should enable telecom operators to manage massive volumes of data across distributed environments and make decisions faster than ever, often without human intervention. To achieve this, data architectures must support:

  • Streaming data processing: Batch ingestion, processing, and analysis are no longer sufficient, especially for use cases like network telemetry analysis. Telecom companies must be able to collect, process, and analyze data in true real-time and as close to the source as possible.

  • Hybrid cloud deployments: A modern data architecture should provide a consistent platform for data management, analytics, and AI across on-premises and cloud environments.

  • Distributed data fabric: For a variety of reasons, distributed data stores are necessary for telecom operators. While distributed data is inevitable, modern data architectures must break down silos and enable secure, real-time access to all of an organization’s data.

  • Integrated data governance: Unified security and governance across hybrid data architectures ensures compliance and trust in data while enabling self-service access for AI and analytics.

  • Open source and open APIs: Closed, proprietary systems ultimately increase costs and limit innovation. Conversely, data architectures built on open standards, processes, and technologies enable flexibility, agility, and the freedom to choose the best tool or execution engine for every data workload.

Benefits of Adopting a Modern Data Architecture

Data platforms have evolved significantly in recent years: what was once primarily a storage solution that provided reporting and dashboarding is now foundational to business strategy and operations. Specifically, the data and insights derived from your data platform’s analytics and AI capabilities are central to business planning and to efficient and effective OSS and BSS operations. 

By implementing a modern data architecture, telecom companies can advance their organizational strategies and realize significant benefits, including:

  1. Operational efficiency and cost reduction: By leveraging data to optimize network performance, reduce downtime, and enhance capacity planning, telecom companies can optimize service delivery, improve customer satisfaction, and ultimately reduce their costs.

  2. AI-driven automation: AI-powered services and applications can automate network operations, mitigate the impact of unplanned downtime (via predictive maintenance), and facilitate personalized customer interactions, ultimately reducing manual effort and enhancing service quality.

  3. Data-driven innovation and growth: Telecom operators looking for growth opportunities can leverage a wealth of customer data to deliver B2C and B2B services and applications beyond simply providing the network and infrastructure. The key to innovative, scalable growth is to harness the data. 

Cloudera Enables the Modern Data Architecture for Telecom Companies

Cloudera is one of the most prominent industry thought leaders in open data standards, processes, and technologies. We’re a leading member of the TM Forum in data and AI, a signatory of the Open Data Architecture (ODA) Manifesto, chair of the Modern Data Architecture Collaboration Group, and a catalyst leader and contributor to numerous other projects including data governance and AI governance. Additionally, Cloudera supports the ODA Component Directory through fully certified applications with partners like Amdocs, Nokia, Mobileum, and Subex, developing and adding new data platform components that have not been included explicitly in the past. 

Cloudera provides all of the essential components of a modern data architecture: 

  • We offer a single, open, and extensible platform that telecoms can deploy anywhere—on premises, in multiple clouds, and in hybrid environments. 

  • Our platform enables telecoms to capture, process, and analyze data in real-time, secure and govern their data in motion and at rest, and leverage that data for analytics and AI applications. Through these capabilities, we help telecom operators streamline operations, improve the customer experience, and reduce costs.

  • Cloudera is built on open standards and technologies, so telecom companies can leverage the best tool for every job and adopt the next wave of innovation. Data is easy to discover and access for analytics and AI while remaining secure, governed, and trusted. 

Telecom operators looking for a carrier-grade, edge-to-AI solution for their data architecture should implement Cloudera to streamline operations, pursue growth, and reduce costs.

Connect with us at DTW Ignite

Cloudera will be at DTW Ignite in Copenhagen from June 17-19 2025. We would love to meet with you and discuss where we fit in your plans to adopt a modern data architecture. Schedule a meeting with our team onsite.

 

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