Beta Support Policy

Cloudera Enterprise 5 Beta Support Policy

At Cloudera we are really excited about the beta release of the Cloudera Enterprise 5 software. We want to get as many people using it and providing information on their experience with it and documenting any issues that are seen. We have a few ways for you to provide feedback back to us:

  • Community Forum for Cloudera Enterprise 5 Beta - Post questions or comments to the community
  • Cloudera Public Jira - File a jira for bugs that are found during the beta.
  • Enterprise Subscription Customers only - Open a case with Cloudera Support

    Since this is a beta, the standard SLA that we have for customers are not enforced. However, we will try and work to answer your questions in a timely manner as to facilitate your use of the product.